About the client:
Industrial sector in SW Europe, centralized operations, global supply chain, sales across Europe. The company is Highly dependent on component suppliers, operates in a rapidly changing market with new technologies and declining prices and had high growth in the past few years due to timely launch of a leading product. Senior management are keen to drive change and become a global fast follower.
About the client's R&D
Grew more than 300% in three years. Mostly young employees, lacking in experience and skills in R&D key areas such as SW development, product planning and project management, difficult to find these skills in the country. No established methodologies for cross-functional R&D and in most of the functions themselves
The project
The project approach included:
As-Is Analysis
• Mapping current process model and flows
• Process Quality Analysis
• Gap Analysis
• Defining improvement opportunity areas for business process
To be Design
• Design new process model and activities
• Develop new organizational model and structure, roles and responsibilities
• Define required IT solutions
• Define process performance management structure
• Develop implementaion plan
We recommended changes addressing multiple dimensions.:
Metrics : Measure performance metrics that matter for the business ; Metrics will support ownership and management processes
Culture and Skills: Excellence, quality, action driven, responsibility ; Project management methodology and skills
Quality Management : Well defined responsibilities and cross-functional processes
Ownership and Organization : Level of management; products/lines; initiation to completion
Centralize the Technical Capabilities: Transform skills to advanced technologies ; Build a dedicated SW group with experienced management and well defined practice
Integrated IT-based R&D Management Process: A coherent cross-functional, IT-based methodology needs to be established given the complexity, dynamics and the many constraints imposed on the R&D organization ; Specifically, realign and further establish the capabilities and tools for Project Management, SW Development and PLM, ensuring integration with the ERP system.
The major changes are around the organızatıon and processes, emphasus on Major revısıons ın annual plannıng, project management,New processes for prgram offıce, KM and skıll management.
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